You don't need another audit telling you what's broken. Our scorecard tells you where to focus.
Our eCommerce Scorecard is a lite audit of your store, scored out of 100 across four areas.
Presence: Your visibility in organic search and, increasingly, in AI answers.
Foundation: The technical health of the site that sits underneath your marketing.
Experience: What it actually feels like for a customer to shop on your website.
Reputation: What customers say about you once they've made a purchase.
Each area has a series of metrics that build up to an overall score. With a headline number broken down into focuses you can base improvements on.
You may score well in one area, but poorly in another - vital insights on where to improve for revenue growth.
What you'll receive:
- Your overall score, across four pillars with the metrics behind them
- How often AI search cites you compared to your competitors
- Where your non-brand rankings are falling short, losing category share
- What your review profile says about the parts of the journey you don't see
- The first three things we'd fix, in priority order
Some of what comes back won't be in our power to fix. On a recent scorecard, the single biggest opportunity was fulfilment causing one-star reviews - a warehouse problem rather than a marketing one. We shared this anyway. You'll get the same unfiltered treatment.
